Privacy Policy

Last Updated: July 17, 2026

Smart Payment Systems Inc., doing business as SharkPay (“SharkPay,” “Smart Payment Systems,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit getsharkpay.com, contact us, request information, or use services offered through SharkPay.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

Getsharkpay.com and webpages that link to this Privacy Policy;
Website forms, quote requests, consultation requests, and merchant inquiries;
Email, telephone, text message, social media, and in-person communications;
Merchant-services consultations;
Point-of-sale equipment consultations, demonstrations, installations, and support;
Merchant account referrals and application assistance;
Promotional, advertising, and business-development activities;
Other interactions with SharkPay.

For purposes of this Privacy Policy, the “Services” means our website, merchant-services brokerage and referral activities, consultations, communications, POS-related assistance, installation coordination, and related business services.

This Privacy Policy does not apply to information handled independently by payment processors, acquiring banks, sponsor banks, card networks, gateways, point-of-sale providers, equipment companies, software providers, financing companies, or other third parties. Those organizations maintain their own privacy policies and contractual terms.

2. SharkPay’s Role

SharkPay is an independent merchant-services broker, sales agent, and payment-solutions consultant.

We help businesses:

Evaluate payment-processing options;
Compare merchant-services programs;
Select point-of-sale equipment and software;
Request pricing or savings analyses;
Submit merchant account applications;
Communicate with processors, banks, underwriters, and technology providers;
Coordinate equipment deployment, installation, training, and support.

SharkPay is not itself an acquiring bank, card network, payment gateway, or payment processor. We do not independently authorize, clear, settle, or fund payment-card transactions.

Payment-processing and merchant-account services are provided by independent third-party processors, acquiring banks, sponsor banks, gateways, and financial institutions. POS products and software may also be provided by independent third-party manufacturers, distributors, licensors, or technology companies.

When you request or apply for a service through SharkPay, we may transmit your information to one or more third-party providers so they can evaluate your application, provide pricing, perform underwriting, establish an account, supply equipment, or provide the requested service.

3. Personal Information We Collect

The information we collect depends on how you interact with SharkPay and which services you request.

A. Contact Information

We may collect:

First and last name;
Business name;
Job title or position;
Email address;
Telephone number;
Business address;
Mailing address;
Preferred communication method;
Information included in correspondence with us.

B. Business Information

When you request a consultation, quote, pricing analysis, POS recommendation, or merchant-services referral, we may collect:

Legal business name;
Trade name or doing-business-as name;
Business structure;
Business industry or category;
Business address;
Website address;
Business telephone number;
Number of business locations;
Years in operation;
Products or services sold;
Hours of operation;
Number of employees;
Existing POS or payment-processing provider;
Current processing rates and fees;
Current contracts or equipment arrangements;
Estimated or historical monthly processing volume;
Average transaction amount;
Highest expected transaction amount;
Percentage of in-person, online, mobile, keyed, delivery, or telephone transactions;
Refund and chargeback history;
Equipment, software, integration, reporting, or support requirements;
Other information needed to understand your business and recommend potential service providers.

C. Merchant Application Information

If you ask SharkPay to assist with a merchant account or related application, we or the applicable third-party provider may request:

Legal business name and business registration information;
Employer Identification Number or other tax identification number;
Business formation documents;
Business licenses;
Ownership information;
Names of owners, officers, directors, managers, guarantors, or authorized representatives;
Ownership percentages;
Dates of birth;
Residential addresses;
Social Security numbers;
Government-issued identification;
Bank name;
Bank account and routing information;
Voided checks or bank verification documents;
Processing statements;
Financial statements;
Tax documents;
Credit-related information;
Beneficial ownership information;
Information required for identity verification;
Information required for underwriting, fraud prevention, sanctions screening, or regulatory compliance.

Some merchant application information may qualify as sensitive personal information under state law.

SharkPay may collect application information directly and forward it to a third-party provider. In other cases, you may enter the information directly into a processor’s, bank’s, underwriter’s, or technology provider’s secure application system.

Once information has been submitted to an independent provider, that provider’s collection, use, retention, and disclosure of the information is governed by its own privacy notice and applicable agreements.

D. Existing Processing Statements

You may provide current or previous merchant-processing statements so that SharkPay can:

Review existing rates and fees;
Estimate potential savings;
Identify equipment or service requirements;
Compare available programs;
Help prepare a proposal.

Processing statements may include business contact details, merchant identification numbers, transaction summaries, sales volume, pricing, fees, chargebacks, refunds, and masked account information.

Please remove or obscure information that is not required for the requested review. Do not send full card numbers, account passwords, PINs, security codes, or unrelated personal information.

E. Communications

When you communicate with us, we may collect:

Email correspondence;
Website form submissions;
Text messages;
Call details;
Voicemail messages;
Social media messages;
Appointment information;
Support requests;
Installation notes;
Sales and account-management notes;
Records of documents requested or received;
The date and time of communications.

Telephone calls may be monitored or recorded for training, quality, documentation, security, or compliance purposes when permitted by law. We will provide any notice or obtain any consent required by applicable law before recording a call.

F. POS Installation and Support Information

When SharkPay helps coordinate, install, configure, or support POS equipment, we may collect:

Business location information;
Contact information for owners, managers, or staff;
Equipment type and serial number;
Software version;
Device settings;
Network or connectivity requirements;
Installation location;
Technical error information;
Support history;
Photographs of equipment, wiring, counters, or installation areas;
Training or service acknowledgements.

We do not intend to photograph or record payment-card numbers, passwords, security codes, or information unrelated to the installation or support request.

G. Website and Device Information

When you visit getsharkpay.com, we and our website providers may automatically collect:

Internet Protocol address;
Browser type and version;
Device type;
Operating system;
Language settings;
Approximate location based on an IP address;
Referring webpage;
Pages visited;
Links clicked;
Date and time of a visit;
Time spent on a page;
Navigation patterns;
Form interactions;
Cookie and device identifiers;
Website errors;
Security and performance data.

We may use cookies, pixels, tags, scripts, local storage, and similar technologies to collect this information.

H. Information from Third Parties

We may receive information from:

Payment processors;
Acquiring or sponsor banks;
Merchant-services providers;
POS manufacturers and distributors;
Equipment and software providers;
Underwriting companies;
Referral partners;
Independent sales agents;
Marketing partners;
Identity-verification providers;
Fraud-prevention providers;
Business-information services;
Publicly available business directories;
Social media platforms;
Analytics and advertising providers;
Your owners, employees, representatives, or authorized agents.

I. Information About Other Individuals

You may provide information about another owner, officer, employee, guarantor, manager, or representative.

By providing another person’s information, you represent that you are authorized to provide it for the purposes described in this Privacy Policy. You are responsible for informing that person about SharkPay’s handling of the information when required by law.

4. Information SharkPay Does Not Intend to Collect Through Its Website

SharkPay does not intend to collect or store full consumer payment-card numbers through its public website.

Do not submit the following through an ordinary email, unsecured form, or text message:

Full credit or debit card numbers;
Card verification codes;
PINs;
Online banking passwords;
POS administrator passwords;
Complete Social Security numbers;
Unencrypted copies of identity documents;
Other highly sensitive information.

When sensitive information is needed for a merchant application, SharkPay or the applicable third-party provider may provide a secure submission method.

5. How We Use Personal Information

We may use personal information for the purposes described below.

A. Responding to Inquiries

We may use information to:

Respond to questions;
Provide requested information;
Schedule a consultation;
Arrange a POS demonstration;
Prepare a preliminary quote;
Follow up about products or services;
Determine whether a particular solution may be suitable for a business.

B. Merchant-Services Brokerage and Referrals

We may use information to:

Understand your business;
Compare merchant-services options;
Identify potentially suitable processors or providers;
Request pricing from third-party providers;
Prepare rate or cost comparisons;
Facilitate introductions;
Assist with merchant applications;
Submit information to processors, banks, underwriters, gateways, or POS providers;
Coordinate account setup;
Communicate application status;
Help resolve documentation or onboarding issues.

SharkPay does not guarantee that an application will be approved. Approval, pricing, funding terms, reserves, equipment eligibility, and account conditions are determined by the applicable third-party provider.

C. Equipment and POS Services

We may use information to:

Recommend equipment or software;
Arrange equipment orders;
Coordinate programming or shipment;
Schedule installation;
Configure devices;
Provide training;
Diagnose technical problems;
Coordinate repairs or replacement;
Communicate with equipment and software providers.

D. Account and Customer Support

We may use information to:

Respond to support requests;
Contact the applicable processor or provider;
Investigate equipment or account concerns;
Maintain service records;
Follow up after installation;
Help communicate with third-party providers;
Manage our relationship with a merchant.

SharkPay may assist with support, but the applicable processor, bank, gateway, or POS provider remains responsible for services it independently provides.

E. Marketing and Business Development

Subject to applicable law, we may use business contact information to:

Send information about merchant services;
Promote POS products or service programs;
Follow up with prospective merchants;
Send newsletters, offers, or educational material;
Conduct business-to-business marketing;
Measure advertising performance;
Personalize website content or advertising;
Manage referral programs;
Identify businesses that may be interested in our services.

You can opt out of marketing emails by using the unsubscribe link in an email or contacting us at info@getsharkpay.com.

Opting out of marketing does not prevent SharkPay from sending service, support, application, security, legal, or administrative communications.

F. Website Operation and Improvement

We may use information to:

Operate and maintain the website;
Understand how visitors use the website;
Improve website navigation and content;
Measure campaign performance;
Diagnose technical errors;
Protect the website from misuse;
Develop new services;
Evaluate customer demand.

G. Security and Fraud Prevention

We may use information to:

Verify identity or business authority;
Detect suspicious or fraudulent activity;
Protect our systems;
Prevent unauthorized submissions;
Investigate misuse;
Protect SharkPay, merchants, providers, and other parties;
Enforce contracts and policies;
Preserve evidence of transactions or communications.

H. Legal and Compliance Purposes

We may use information to:

Comply with applicable laws;
Respond to lawful requests;
Cooperate with regulators or law enforcement;
Maintain required records;
Respond to legal claims;
Enforce agreements;
Protect our legal rights;
Meet tax, accounting, insurance, and audit obligations.

6. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients.

A. Payment Processors and Merchant-Service Providers

We may disclose information to payment processors, independent sales organizations, merchant-service providers, gateways, and similar companies to:

Obtain quotes;
Evaluate service compatibility;
Submit an application;
Establish a merchant account;
Provide customer support;
Administer the business relationship.

B. Banks and Financial Institutions

Information may be disclosed to:

Acquiring banks;
Sponsor banks;
Settlement banks;
Equipment-financing providers;
Other financial institutions involved in providing the requested service.

These organizations may use information for underwriting, identity verification, risk assessment, fraud prevention, account administration, funding, or legal compliance.

C. Underwriting and Verification Providers

Information may be disclosed to companies that provide:

Identity verification;
Business verification;
Beneficial ownership verification;
Credit or risk assessment;
Fraud prevention;
Sanctions screening;
Know Your Customer checks;
Anti-money-laundering support;
Merchant underwriting.

D. POS, Equipment, and Technology Providers

Information may be disclosed to:

POS manufacturers;
Equipment distributors;
Software providers;
Payment gateways;
Integration providers;
Installation partners;
Technical-support providers;
Telecommunications providers.

E. Service Providers

We may use vendors that provide:

Website hosting;
Cloud storage;
Email hosting;
Customer relationship management;
Telephone and text-message services;
Electronic signature services;
Document storage;
Scheduling;
Analytics;
Advertising;
Marketing;
Cybersecurity;
Accounting;
Legal services;
Insurance;
Business consulting.

These service providers may process information on our behalf or for services they provide directly to us.

F. Referral and Business Partners

We may disclose information to an agent, broker, consultant, reseller, association, or referral partner when necessary to:

Respond to a referred inquiry;
Evaluate service options;
Complete an introduction;
Coordinate an installation;
Administer a referral arrangement;
Provide the requested service.

G. Professional Advisers

We may disclose information to lawyers, accountants, auditors, insurers, consultants, or other professional advisers when reasonably necessary for business, legal, compliance, insurance, or risk-management purposes.

H. Legal Authorities and Protection of Rights

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with law;
Respond to a subpoena, warrant, court order, or government request;
Cooperate with law enforcement;
Investigate suspected fraud;
Prevent harm;
Enforce an agreement;
Protect SharkPay’s legal rights;
Protect the rights, safety, or property of another person.

I. Business Transfers

Information may be disclosed or transferred as part of a proposed or completed:

Merger;
Acquisition;
Financing;
Reorganization;
Sale of assets;
Change in control;
Bankruptcy;
Transfer of all or part of our business.

The receiving party may continue to use the information in a manner consistent with this Privacy Policy unless another notice is provided.

J. With Your Direction or Consent

We may disclose information when you request, direct, authorize, or consent to the disclosure.

7. Independent Third-Party Providers

Processors, banks, gateways, POS providers, and other third parties are independent organizations.

Their handling of personal information may be governed by:

Their own privacy policies;
Merchant agreements;
Processing agreements;
Bank disclosures;
Equipment or software terms;
Financial-services laws;
Card-network requirements.

SharkPay does not control every use of information by an independent third-party provider. Before submitting an application or entering an agreement, you should review the provider’s privacy notice and contractual terms.

A link, referral, introduction, recommendation, or application assistance does not make SharkPay responsible for a third party’s privacy, security, pricing, underwriting, or service practices.

8. Payment-Card and Transaction Information

SharkPay does not itself authorize, clear, settle, or fund payment-card transactions.

Payment-card transactions are handled by the applicable:

Merchant;
POS platform;
Payment gateway;
Payment processor;
Acquiring bank;
Card network;
Financial institution.

SharkPay may receive limited merchant-level information needed to provide brokerage, account-management, installation, or support assistance. This may include processing volume, fees, account status, masked identifiers, chargebacks, refunds, or technical information.

We do not intend to receive or store full cardholder account numbers, card security codes, or PINs.

Merchants are independently responsible for:

Protecting their customers’ information;
Providing required privacy notices;
Securing POS equipment and account credentials;
Following applicable Payment Card Industry Data Security Standard requirements;
Complying with card-network rules;
Complying with privacy, consumer-protection, and data-security laws applicable to their business.

9. Cookies and Similar Technologies

Getsharkpay.com may use cookies and similar technologies.

Cookies are small files stored on a browser or device. They may support:

Essential website functions;
Security;
Website preferences;
Traffic measurement;
Performance analysis;
Form functionality;
Advertising measurement;
Audience analysis.

A. Essential Technologies

These technologies support basic website operation, security, network management, and form functionality. Disabling them may prevent parts of the website from functioning correctly.

B. Analytics Technologies

Analytics tools may collect information about visits, page views, traffic sources, device types, and interactions. We use this information to understand website performance and improve content.

C. Advertising Technologies

Advertising providers may use cookies, pixels, or similar technologies to:

Measure campaign performance;
Attribute visits or inquiries to advertisements;
Limit repeated advertisements;
Build or measure audiences;
Display advertisements based on prior website activity.

Depending on the technology used and applicable state law, some advertising disclosures may be considered “sharing,” targeted advertising, or a “sale” of personal information even when no money is exchanged.

D. Cookie Controls

You may be able to control cookies through:

Your browser settings;
Device privacy settings;
A cookie preference tool displayed on our website;
Advertising-industry opt-out tools;
A legally recognized browser-based opt-out preference signal.

Blocking cookies may affect website functionality.

10. Global Privacy Control

Some browsers and browser extensions allow users to transmit a Global Privacy Control or similar opt-out preference signal.

Where required by applicable law, SharkPay will process a legally recognized opt-out preference signal as a request to opt out of qualifying sales, sharing, or targeted advertising associated with the browser or device transmitting the signal.

A signal associated only with a browser or device may not allow us to identify the individual or apply the preference across other browsers, devices, or offline records.

11. Analytics and Advertising Providers

SharkPay may use third-party analytics, advertising, call-tracking, form, or customer-relationship tools.

These providers may collect:

IP address;
Device and browser information;
Website activity;
Advertising identifiers;
Referral source;
Approximate location;
Form or call attribution information.

The specific providers used by SharkPay may change as our website and marketing activities develop.

Their use of information is governed by their own privacy notices and our agreements with them.

12. Email Communications

We may send:

Responses to inquiries;
Quote or consultation follow-ups;
Application communications;
Equipment or installation notices;
Support communications;
Service announcements;
Promotional emails.

Marketing emails will include an unsubscribe method when required by law.

We may retain a record of an opt-out request so that we can respect the request. You may still receive nonmarketing communications related to an active inquiry, application, account, installation, support request, or legal obligation.

13. Text Messages

When you provide a mobile number and consent to receive text messages, SharkPay may send messages concerning:

Your inquiry;
Appointments;
Applications;
Document requests;
Equipment delivery;
Installation;
Training;
Support;
Service updates;
Promotions, when separately authorized.

Message frequency varies. Message and data rates may apply.

You may reply STOP to opt out of marketing text messages. You may reply HELP or contact info@getsharkpay.com for assistance.

Consent to receive marketing text messages is not a condition of purchasing products or services.

SharkPay may still send nonmarketing messages when permitted by law and necessary to respond to a request, provide requested support, or manage an existing service relationship.

Mobile information and text-message consent will not be sold or shared with unaffiliated third parties for their own text-message marketing purposes.

14. Do Not Track

Some browsers provide a “Do Not Track” setting. Because there is not a single universally accepted method for responding to traditional Do Not Track signals, the website may not respond to them.

This section does not limit our obligation to recognize Global Privacy Control or another opt-out preference signal when required by applicable law.

15. Sale, Sharing, and Targeted Advertising

SharkPay does not sell personal information for money in the ordinary meaning of the word “sell.”

We may disclose information to processors, banks, POS providers, and other organizations as necessary to obtain quotes, facilitate an application, provide requested services, or support a merchant relationship. These operational disclosures are not intended as sales of personal information.

Website advertising and analytics technologies may involve disclosures that certain state privacy laws define as:

A sale;
Sharing for cross-context behavioral advertising;
Targeted advertising.

Where applicable, residents may opt out of these activities by:

Using the website’s privacy or cookie controls;
Sending a recognized opt-out preference signal;
Emailing info@getsharkpay.com with the subject line “Privacy Opt-Out.”

SharkPay does not knowingly sell or share the personal information of individuals under 18 for targeted advertising.

16. Data Retention

We retain personal information for the period reasonably necessary to:

Respond to an inquiry;
Facilitate merchant-service referrals;
Assist with an application;
Maintain business and support records;
Administer customer relationships;
Meet contractual obligations;
Resolve disputes;
Prevent fraud;
Enforce agreements;
Meet tax, accounting, insurance, audit, and legal requirements;
Establish, exercise, or defend legal claims.

Retention periods vary based on:

The type and sensitivity of the information;
The purpose for which it was collected;
Whether an application or agreement remains active;
Requirements imposed by processors, banks, or service providers;
Applicable limitation periods;
Legal and regulatory obligations;
Security and fraud-prevention needs.

When information is no longer reasonably required, we may delete, destroy, anonymize, or deidentify it, subject to technical and legal limitations.

Third-party processors, banks, and providers maintain their own retention practices.

17. Data Security

SharkPay uses administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Safeguards may include:

Access controls;
Password protection;
Secure hosting;
Encryption in transit;
Vendor assessments;
Employee or contractor access restrictions;
Document-handling procedures;
System monitoring;
Secure disposal practices.

No website, email system, storage service, transmission method, or security measure is completely secure. We cannot guarantee that information will never be accessed, disclosed, altered, lost, or destroyed.

You are responsible for protecting passwords, POS credentials, account credentials, and devices under your control. Contact the relevant provider immediately if you believe an account or device has been compromised.

18. Data Breach Notification

If SharkPay determines that a security incident involving personal information requires notification, we will provide notices to affected individuals, regulators, or other parties as required by applicable law.

We may also coordinate with processors, banks, service providers, law enforcement, forensic specialists, insurers, or legal counsel when investigating or responding to an incident.

19. Your Privacy Choices

Depending on your location and the law applicable to SharkPay, you may have the right to request that we:

Confirm whether we process your personal information;
Provide access to personal information;
Correct inaccurate personal information;
Delete personal information;
Provide a portable copy of personal information;
Identify categories of information collected;
Identify categories of sources;
Identify purposes for collection and use;
Identify categories of recipients;
Opt you out of qualifying sales;
Opt you out of targeted advertising;
Opt you out of qualifying sharing for cross-context behavioral advertising;
Limit certain uses of sensitive personal information;
Reconsider or appeal the denial of a privacy request.

These rights are not absolute. A request may be denied or limited when an exception applies, including when information is needed to:

Complete a requested service;
Maintain an account or application;
Detect fraud;
Protect security;
Comply with law;
Exercise legal rights;
Maintain required business records;
Preserve evidence;
Honor another person’s rights.

20. Submitting a Privacy Request

To submit a privacy request, contact:

Email: info@getsharkpay.com
Subject line: Privacy Request

Mail:

Smart Payment Systems Inc.
Attn: Privacy Request
320 D Street
Boston, MA 02127
United States

Please include:

Your full name;
Your email address;
Your telephone number, when relevant;
Your business name, when relevant;
The state in which you reside;
The right you wish to exercise;
Enough information to identify relevant records.

Do not include a complete Social Security number, full bank account number, full payment-card number, password, or security code in your initial request.

21. Verification of Requests

We may need to verify your identity before responding to an access, correction, deletion, or portability request.

Verification may involve:

Confirming control of an email address;
Confirming information already contained in our records;
Requesting additional identification when reasonably necessary;
Confirming your relationship with a business or merchant account.

We will use verification information only to process the request, protect against fraud, and maintain required records.

We may be unable to fulfill a request when we cannot reasonably verify the requester’s identity or authority.

22. Authorized Agents

Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf.

We may require:

Written authorization;
Proof of the agent’s identity;
Confirmation directly from you;
Evidence of a valid power of attorney.

We may deny a request when the agent cannot demonstrate proper authority.

23. Appeals

Residents of states that provide an appeal right may appeal our decision concerning a privacy request.

Submit the appeal to info@getsharkpay.com with the subject line “Privacy Request Appeal.”

Include the original request, the response received, and the reason you believe the decision should be reconsidered.

24. Nondiscrimination

SharkPay will not unlawfully discriminate against you for exercising an applicable privacy right.

Exercising a privacy right will not result in:

Denial of services;
Unlawful price differences;
Unlawful reductions in service quality;
Retaliation.

A request may affect our ability to provide a service when the requested information is reasonably necessary to perform that service, submit an application, provide support, or meet a legal obligation.

25. California Privacy Notice

This section supplements the remainder of this Privacy Policy for California residents when the California Consumer Privacy Act, as amended, applies to SharkPay’s handling of their information.

Categories of Personal Information

During the preceding 12 months, SharkPay may have collected the following categories of personal information:

Identifiers, including names, email addresses, telephone numbers, postal addresses, IP addresses, business identifiers, and government-issued identifiers submitted during applications.
Customer-record information, including contact details, banking information, financial information, signatures, and application information.
Protected classification information, when voluntarily provided or required for an application.
Commercial information, including services requested, business needs, equipment interests, merchant account information, and service history.
Internet or electronic activity, including browsing activity, page interactions, device information, and advertising interactions.
Geolocation information, generally limited to approximate location derived from an IP address or business-location information.
Audio or visual information, including voicemail messages, permitted call recordings, equipment photographs, or installation photographs.
Professional or employment-related information, including business role, title, ownership status, and employer information.
Inferences, including assessments concerning service suitability, business needs, or marketing interests.
Sensitive personal information, including account credentials, government identifiers, Social Security numbers, banking information, and precise application information when submitted for merchant underwriting.

We collect these categories from the sources and for the purposes described elsewhere in this Privacy Policy.

Categories Disclosed for Business Purposes

We may disclose the categories above to:

Payment processors;
Banks and financial institutions;
Merchant-service providers;
Underwriters;
Identity-verification and fraud-prevention providers;
POS and equipment providers;
Technology vendors;
Professional advisers;
Government or legal authorities;
Business-transfer recipients.

California Rights

Subject to applicable limitations, California residents may request:

The categories of personal information collected;
The categories of sources;
The business or commercial purposes for collection;
The categories of third parties to whom information is disclosed;
Specific pieces of personal information;
Correction of inaccurate information;
Deletion of information;
Opt-out from qualifying sales or sharing;
Limitation of certain uses of sensitive personal information;
Nondiscriminatory treatment.

Requests may be submitted using the contact methods in Section 20.

Sensitive Personal Information

SharkPay uses sensitive personal information primarily to provide requested merchant-services assistance, facilitate applications, prevent fraud, maintain security, and comply with law.

We do not intend to use sensitive personal information to infer characteristics about individuals.

Shine the Light

California Civil Code Section 1798.83 may permit California residents to request information concerning certain disclosures of personal information to third parties for their direct-marketing purposes.

Requests may be sent to info@getsharkpay.com with the subject line “California Shine the Light Request.”

26. Nevada Residents

Nevada residents may submit a verified request to opt out of a qualifying sale of covered information under Nevada law.

SharkPay does not currently sell covered information for monetary consideration as that term is defined under Nevada law.

Requests may be sent to info@getsharkpay.com with the subject line “Nevada Privacy Request.”

27. Children’s Privacy

The Services are intended for businesses and adults acting in a commercial or professional capacity. They are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to SharkPay, contact info@getsharkpay.com so we can review and delete the information when appropriate.

28. Business-to-Business Information

Many individuals interact with SharkPay as an owner, employee, contractor, or representative of a business.

We may use business contact information to communicate about products and services that may be relevant to that person’s organization. Privacy rights concerning business-to-business information vary by jurisdiction.

29. Third-Party Websites and Services

The website may contain links to third-party websites, application portals, processor sites, POS platforms, social media services, or other resources.

SharkPay does not control those third parties. This Privacy Policy does not govern information collected after you leave our website or submit information directly to another organization.

Review the applicable third party’s privacy policy before providing personal information.

30. Social Media

When you interact with SharkPay through a social media platform, the platform may collect information under its own privacy policy.

Information you post publicly may be visible to other users. Avoid posting merchant credentials, bank information, application documents, payment-card information, or other confidential information through public comments or posts.

31. International Visitors

SharkPay is based in the United States and primarily offers services to businesses in the United States.

If you access the website from another country, your information may be transferred to and processed in the United States. Privacy laws in the United States may differ from those in your jurisdiction.

Do not submit a merchant application unless the proposed provider accepts applications from your location.

32. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

Changes to our Services;
Changes to our technology;
New providers or business practices;
Legal or regulatory developments;
Security or operational requirements.

The updated version will be posted on getsharkpay.com with a revised “Last Updated” date.

When required by law, we will provide additional notice or obtain consent before applying a material change to information already collected.

33. Contact Us

Questions, concerns, and privacy requests may be directed to:

Smart Payment Systems Inc.
Doing business as SharkPay
320 D Street
Boston, MA 02127
United States

Email: info@getsharkpay.com